EVOC

Supporting the people and communities of Edinburgh since 1868.

Menu 
  • Home
  • About Us
    • Vision, purpose and values
    • Contact Us
    • Board
    • Staff
    • Membership
    • Reports and Consultation Responses
    • Vacancies
    • Edinburgh’s TSI
  • Forums & Networks
    • Carers Forum
    • Chief Officers Group (Edinburgh)
    • Children, Young People & Families Network
    • Disability Forum
    • Mental Health Forum
    • Older People’s Service Providers’ Forum
    • Place-based Networks
    • Social Enterprise Network
    • Strategic Place Forum
  • Our Work
    • Children, Young People & Families
    • Edinburgh’s Response to Ukraine
    • New Scots Edinburgh Refugee Integration Strategy
  • Funding
    • Current Funding Opportunities
    • Edinburgh Community Lottery
    • Community Benefit Gateway
    • Communities Mental Health & Wellbeing Fund
      • Communities Mental Health & Wellbeing Fund: Year 5
      • Communities Mental Health & Wellbeing Fund: Year 4
      • Communities Mental Health & Wellbeing Fund: Year 3
      • Communities Mental Health & Wellbeing Fund: Year 2
      • Communities Mental Health & Wellbeing Fund: Year 1
  • Training
    • Our Commitment to Quality Training
  • Need Help?
  • News
    • Events, Seminars, & Workshops
    • EVOC Blog
    • Our Latest E-newsletters
  • Noticeboard
You are here: Home » Archives for Blog Posts

Everybody’s Edinburgh: hustings, campaign promises and the next administration

3 May 2017 By EVOC Communications Team Leave a Comment

Over the last couple of weeks we heard from each of the political parties about their plans for the next administration, should they be elected, and how they envision the relationship between the council and charities, volunteers, and community groups, and the citizens of Edinburgh who use our services. We would like to thank all those who attended and to councillors and candidates, Maureen Child, Frank Ross, Cameron Rose, Chas Booth, Evelyn Weston, Susan Rae and Phill Meyers, for their time. 

With one day to go until voting day, we’ve done a round up of the key points that came out of the discussion. Unfortunately, Liberal Democrats were unable to send a representative, so we have four out of the five, and we hope that the issues discussed here are ones that will be considered by the Liberal Democrat candidates. 

Before we discuss themes, here are the answers to the two overarching questions we asked each party:

What is the one thing that you believe is the most important achievement for the next administration? 

Labour: “That the next administration work on the 90% of things that we all agree about and get them right, it isn’t about the 10% that is disputed – yes these controversial things are important, but not as important as the common good.”

SNP: “I truly believe that the delivery of social housing is the most wide-ranging thing that we can do because not only does it deliver homes, but it impacts congestion in the city, pollution and air quality, it assists in building communities and regenerating parts of the city that have been lying derelict for too long.”

Conservative: “Service to the public. It is the end user that it is the priority. Ultimately it is the service that we are giving to the public that has to be the driver for anything we do.”

Greens: “For successful co-production to become the norm,  reversing or resisting privatisation of services, and making a serious move on homelessness and housing.”

 

New councillors will make up 60% of the council this time round, what two pieces of advice would you give them? 

Labour:

  • “You are only important because the people you represent are important. You are there to work with and help develop your community.” 
  • “You will have to work in partnership with people, take the time to listen and treat people with respect.”

SNP:

  • “Now that you’re a politician, don’t forget the skills that you bring to the party and all the work and experience you had before.”
  • “Take the time to learn the system. You will be a lot more effective if you take the time to learn how things get done, how the processes work and who does what.”

Conservative: 

  • “Do your homework, read the papers, get command of the facts. There’s no substitute to hard work.”
  • “Each person that comes in will have particular experience and skills and strengths, play to those strengths. Being a councillor is a people job and  you have to take the time to understand people.”

Greens:

  • “Be persistent. You will have to take up a number of issues on behalf of constituents and the answer is not always given or given right first time.”
  • “Try to understand how services are delivered. Go out and get experience with the people who work on the front line.”

 

Common themes

 A lot was discussed at these hustings and too much to go into great detail, but here are a few of the stand out points:

Throughout all of the discussions, it was clear that there was agreement from all parties that councillors should take the lead on setting the tone for how future projects and services are delivered in good quality partnership and dialogue with the Third Sector. We need to go beyond tokenism and tick-box exercises if we want to have an equal and constructive partnership, and the Third Sector is ready and willing to engage. 

In general, Labour spoke to improving partnership working with the sector and with communities, focusing more outcomes and needs, and empowering citizens and communities to decide where they want to see their money spent, through methods such as Participatory Budgeting. 

The SNP also wanted to see a responsibility taken a local level for decision making around services, but the main focus of the hustings centred on affordable and social housing, and the creation of a champion on the council to keep this issue at the top of the agenda and to create strong links with communities and Third Sector organisations who can best advise on this area. 

Conservatives talked about improving refuse collection services and the quality of Edinburgh’s streets, as well as reviewing the standard of current services, and identifying gaps or inefficiencies and working to improve them.  

Greens (with four council candidates representing) covered a  number of issues, however, they too discussed the importance of co-production, identifying what the ‘need’ is and working with the right people to address it sustainably, rather than being driven by the process or the current pot of funding.

Housing, Homelessness and Fuel Poverty

With pledges to build affordable housing abounding at both a local and national level, this is a key area of concern for councillors, those working in the Third Sector and the citizens affected by housing policy and lack of affordable housing. Understanding what is meant by ‘affordable’ is something that Sector believes should be defined, along with agreed standards for construction, insulation and heating supply. Residents in affordable or social housing should be able to feel safe and warm, and secure. This can go a long way to reducing stress, improving both physical and mental well-being and helping vulnerable individuals to get back on their feet. 

SNP’s Frank Ross commented that the provision of social housing was at the heart of the party’s agenda with work starting on a secured site in Meadowbank. The Green’s want to push forward an Edinburgh Standard of housing which connects or can be retrofitted to connect to a district heating system, while the Conservative’s Cameron Rose suggested that creating efficiencies through better insulation can help, but also that we need to look to the macro issue around the price of fuel. Candidates were advised by those in attendance, that the construction of social housing needs to be considerate of the needs and wants of the people they are building for. Transplanting people from one part of the city to another can remove people from a community they know and feel safe in, cause disruption in a child’s education, or cost more to travel to work.

Thinking carefully about the type of heating and insulation for these properties is also key. An example was raised about the trend toward fitting storage heaters in new build properties because they are cheaper to install. However, these heaters often expensive to run, and trap residents on the highest tariff with no option to change. 

Yes, we need more homes and more affordable homes, but the outcome we want is for people to be able to live in an area they feel at home in and to live affordably for the long-term. We believe that councillors should take the time to consult with the experts in the Sector as well as the communities they represent to better understand the needs of vulnerable people in terms of housing, before investing in construction of properties that are inappropriate or poorly designed for the people they are intended for. 

Procurement

Procurement and the tendering process came up time and time again at the hustings, and with quite an amount of fervour which was not limited to Third Sector representatives. While there is a general agreement from all parties that a certain amount of competition is healthy and necessary, it was also agreed that the state of the procurement and tendering process in Edinburgh is inconsistent at best and at worse it puts at risk the service users and can systematically disadvantage certain types of provider. 

Cameron Rose suggested that big isn’t always bad, but there needs to be a way to prize local knowledge and expertise. Chas Booth from the Greens stated that the process needs to be designed to best fit and meet the needs of service users, a perspective that was echoed by Maureen Child from Labour. SNP’s Frank Ross stated that it has become a process in itself as a means to achieve an end and it needs to be seriously reviewed.

Mental Health

Councillors recognised the pressing need for greater support for the improvement of mental health services, and spoke of raising awareness and tackling stigma. Reducing stigma is a positive step forward, however we need to ensure that people know how to and have access to mental health services, and that organisations have the capacity and funding to supply them. 

Many more issues were raised throughout these hustings, including recognising care work as a legitimate vocation that provides training, qualifications and career development, while also recognising the tireless work done by unpaid carers who are typically family members. Lunch clubs for children and the elderly were also raised, although work is needed to make sure these opportunities are truly universal to all. We want to continue these dialogues with all parties and recognise that the issues we have covered are a snapshot of the many complex issues that affect our citizens. We look forward to welcoming and working with the newly appointed councillors and the next administration. 

Again we would like to thank all those who attended and to all of the parties for speaking. 

The full manifesto pledges for the political parties can be found here and our manifesto Everybody’s Edinburgh, which covers a number of these topics can be found here. 

Decisions are made by those who turn up. Make sure you know where to vote and encourage as many people as you can to have their say by voting on May 4th. 

If you have any queries about our manifesto please contact Holly Thacker – [email protected] 

Local Issues, National Reach – Engaging with Parliament

5 April 2017 By EVOC Communications Team Leave a Comment

– by Christina Hinds

My colleagues and I recently attended a series of sessions with the Parliament Outreach Team to learn more about the ways that Edinburgh’s Third Sector organisations and community groups can engage better with Parliament. These sessions were very useful, and highlighted several routes into engagement with parliament and how best to use them, including public petitions, committees, and cross-party groups.  

Public petitions can be a useful way to get attention for your cause, particularly where you believe it to be beyond citywide concern and would like to evidence that. This is a proactive way to create greater interest and drive the conversation on a particular issue, rather than waiting for an issue to be raised and responding to it.  Individuals or organisations considering starting a petition should always get in touch with the petitions committee clerks – they can offer tips and advice on drafting your petition to make sure you maximise its effectiveness. https://www.parliament.scot/gettinginvolved/petitions/CreateAPetition.aspx

Committees are small groups of MSPs from various parties who look at specific issues, do research, and make recommendations, and hold the Scottish Government to account. The topics they look at will come from the MSPs themselves through a call for input at the start of the session, or through clerks throughout the parliamentary session. This is one reason contacting your MSPs and building relationships is important for organisations.

One way you can do this it to invite the MSPs for your area to your events, write to them about the way policy is affecting your service – and not only your area MSPs, but MSPS who sit on relevant committees.

Keep an eye on what is on the committees’ agenda through the website and/or its twitter account and submit evidence on topics that relate to your area of work when a call goes out. If you do submit evidence, make contact with the committee clerk for advice and support to make sure it hits the mark. If you’re then invited to give evidence to the committee in person, it’s worth swotting up on the members and the committee dynamics as much as you can. Find out who else is coming to give evidence from the committee clerk and speak to them if possible (and appropriate – probably not if they’re offering an opposing view!). Keep in touch with clerks who can give you a steer on all of these things as well as offering advice on preparing the evidence you will present and the kinds of questions you might be asked.

Even if there isn’t an issue currently on the agenda, it is worth making contact with the clerks of any relevant committees to let them know what your organisation’s area of work and expertise is, and that you are happy to be contacted when they’re doing research or asking for evidence. No organisation is too small or specialised to have a valuable contribution. If, for example, you run a mental health service for women in Pilton, you will have unique insights into things such as; the particular challenges that women face when dealing with mental ill health and accessing services,  and how this is affected by national policy and the way that health inequalities affect service users. https://www.parliament.scot/parliamentarybusiness/committees.aspx

Cross-Party Groups are made up of MSPs, organisations, and members of the public. Participating in any that are relevant to your area of work is another good way of building relationships with MSPs, getting your issues on their radar, and potentially getting them onto committee agendas. https://www.parliament.scot/msps/cross-party-groups.aspx

Remember that in engaging with the parliament, via any method, you’re playing the long game. This is not a route to creating change overnight – affecting policy change can take years.

The main takeaway for me from these sessions was that the MSPs don’t want to keep hearing continuously from ‘the usual suspects’ – often larger organisations, many of whom have a parliamentary liaison officer. You don’t have to be a parliamentary expert to engage in any of the above, the clerks have the expertise about parliament and you have the knowledge about your specific area of work.  They want to hear from the smaller, local organisations and their service users and have established the Outreach Team to achieve this. Keep up-to-date on the work of the team and get in touch with them if you have an issue you want to address, and would like their advice or support in pursuing it: https://www.parliament.uk/get-involved/attend-an-event/

And how does EVOC fit in to all of this? Attending our forums is a great start to identifying areas of wider concern, sharing knowledge, and discussing how the forum members can address it. Being part of a larger collaboration of services can help to increase everyone’s capacity- several of the forums have different people representing them at various meetings and feeding back at forum meetings, and this can include Cross-Party Groups. The forum might decide as a group to create a petition or to submit evidence that everyone can contribute to, instead of each member having to do it individually. If the forum or EVOC members have other suggestions for ways EVOC can offer support for parliamentary engagement, then we want to hear about it.

See our forum page for more information on how to join or contribute to a forum.

 

People’s Health Trust funding – a guide to your application.

31 January 2017 By EVOC Communications Team Leave a Comment

EVOC is working with People’s Health Trust to promote their Active Communities fund to Edinburgh organisations and help them with the first stage of the application process. At first glance, organisations may think that the remaining time to apply is too short or that the criteria doesn’t fit their project, so read on if you’re interested in the funding but have these concerns!

Let’s look at the application first of all. This stage of the application process is an opportunity for both the organisation and People’s Health Trust to make sure that what you want to do fits in with the priorities for this fund. For this reason, it’s pretty brief – it’s simply a filtering process at this stage rather than asking people to spend a lot of time of time completing a long, detailed application when this funding might not even be right for them. There are a few questions about your organisation, how the funding that you’re applying for will be used, and who the participants in the project will be.

And now the criteria: there are several points that are quite easy to check such as your organisation’s income, your reserves, and your structure. But there are a few equally critical but slightly less concrete criteria that you’ll need to understand. First of all, the focus of this fund is that it should be used for people who experience economic and social disadvantage. One way to ensure this is the case for your participants is that they can come from one of the areas marked as ‘fundable’ on this map. It’s not essential that your project should be based within the fundable areas as long as the people who will participate in the project are.

What if the people that will be involved in the project come from several different fundable areas or come from all over the city and not necessarily fundable areas?

If this is the case, you can still apply but you would fall under the category of Communities of Interest. All the same criteria apply, but you would use a different application form and if people are coming from non-fundable areas, you will need to be able demonstrate that they fit the criteria of being people who experience economic and social disadvantage – are they in receipt of benefits, or in temporary accommodation for example?

Secondly, the project that you want to use the funding for should be developed and shaped by the participants themselves. It should be something that you know that the people who you plan to involve want. Maybe you have run a pilot project that was really successful and people loved participating in, but you don’t have the funds to carry it on. Maybe the people who use your services have asked for support for a project that they want but you haven’t had the capacity to do it. Or, perhaps you’re a constituted community group and have an idea for some project or activity that will benefit your community – whether that community is a neighbourhood or a community of interest, it is a group of people sharing a common identity.

As well as being shaped by the people who will participate, it should be something that brings that community together. This fund isn’t suitable for things like counselling sessions or other types of one-to-one work, it’s for projects that encourage community and connectedness.

All of these might appear to be quite restrictive, but in fact the point of it is try to target these funds for the people who need it most and to ensure that it will be used for projects working with people to ensure a real difference is made to their lives in a way that they have chosen and fully participated in.

If you have questions, are interested in applying, or already have the application and would like someone to read your draft before you submit it, get in touch: [email protected] 

You can find further information and download the necessary forms here. 

The deadline for applications for this fund is February 8th. 

Councillors stand by coproduction – Maria Arnold

19 December 2016 By EVOC Communications Team Leave a Comment

Should deaf people have a say in the way services for deaf people are run? A resounding yes was the answer from Edinburgh’s Finance and Resource Committee on 1st December.

Current provider Deaf Action had raised issues at the previous committee meeting in November when the recommendation had been made to approve the appointment of three private sector organisations, to a framework agreement for British Sign Language interpretation to help deaf people access health and social care services. They felt that the way the specification had been developed without meaningful consultation with deaf people didn’t recognise the nuances of delivering effective British Sign Language interpretation.

The issues are complex, and you can watch the deputations on the links below. Edinburgh Voluntary Organisations’ Council (EVOC) were asked to add our perspective following the initial debate. While not experts in the specifics of the service, we recognised a number of fundamental issues with the broad processes involved, largely the failure to give deaf people the chance to feed into the way services for deaf people are delivered, and the lack of a robust Equalities and Rights Impact Assessment.

Given the level of vulnerability of this group of service users, the barriers they face in accessing health and social care services, and the implications for health inequalities we felt contributing this debate was particularly pertinent. Health inequalities is a consistent problem, but it’s not always easy to identify measures that might make a real difference. Doing everything to make sure that barriers faced by deaf people are reduced should certainly be a top priority.

We recognise the position council officers are in, with massively reduced resources and colleagues regularly leaving at short notice. This process had definitely suffered from staff fluctuations, and the services had not been commissioned under the health and social care framework, where meaningful involvement of service users is becoming standard. It is hard to admit mistakes and agree to start over, and it’s to the credit of all involved that there was an openness to doing just this. While council officers were keen to be clear that the process was legal and correct, they readily admitted that there were elements which could be much improved, and that these being done better might have a fundamental impact on the quality of service provided.

Following an amendment proposed by Green Councillor Gavin Corbett, committee members took the welcome decision to recognise the shortcomings of the current specification and recommend that the commissioning process is repeated, this time putting service users at the very centre. EVOC look forward to being a part of this and helping to make sure that it is an exemplar of coproduction.

We still have some way to go, especially as regards procurement practices, but this decision is a sign of how far commissioning processes have come. We have reached a point where it seems shocking that deaf people wouldn’t be involved in helping to design the way their services are run. Not too long ago this would have been par for the course.

See the deputations and subsequent debate here https://edinburgh.public-i.tv/core/share/open/webcast/0/0/560/213721/0/0/start_time/1234000.

The initial conversation on 3rd November can be viewed here https://edinburgh.public-i.tv/core/share/open/webcast/0/0/560/213720/0/0/start_time/554000

Tagged With: Coproduction, Councillors, Deaf Action, Deputation

New Recommendations for Fundraising Regulations in Scotland – Christina Hinds

26 July 2016 By EVOC Communications Team Leave a Comment

New recommendations for fundraising regulations for Scotland have been announced, followed by the launch of a website and phone line for complaints from the public about charity fundraising practices.

In 2015, in response to increased press scrutiny of charity fundraising activities and cases of malpractice, the Etherington report was commissioned for England and Wales and a separate report for Scotland which was carried out by SCVO. Although the few cases of fundraising malpractice involve a small number of very large charities, the Etherington review found that the system of self-regulation wasn’t working and recommended that a new Fundraising Regulator should be created. The research carried out by SCVO, however, found that as public trust and confidence in charities remained high in Scotland, a UK-wide fundraising regulator was not desirable amongst the public or the sector, and not suitable or proportional to the fundraising landscape here. The recommendation here was for an enhanced system of self-regulation with OSCR, the Scottish charity regulator, given a greater role in fundraising oversight, along with other system changes to ensure that any issues that arise will be dealt with effectively.

In practice this will mean firstly that trustees, although they already have responsibility for the fundraising activities that their charity carries out, will be expected to be more proactive on this issue. OSCR will be producing guidance specifically on this element of trustee responsibilities to complement their current trustee guidance . To deal with any complaints from members of the public that arise, a phone line and website have been created. If a complaint is made, the charity will have an opportunity to resolve the matter. If it is not resolved to the donor’s satisfaction it will be referred to an independent panel, and if they decide it’s a charity regulatory matter the complaint will go to OSCR. Currently, the only sanction that OSCR can impose is a criminal offence, but the report also recommends new legislation to give OSCR powers for more proportional sanctions, with the creation of a charity ombudsman one possibility. A new, UK-wide set of fundraising standards will be developed – likely to be based on the existing Code of Fundraising Practice.

Community Groups (not registered as charities) –  approx. 30% of voluntary organisations in Edinburgh* –  are currently not subject to any regulation. Cross border charities (charities registered with the Charity Commission and OSCR)- currently only 15 charities registered in Edinburgh: If their primary location is England, Wales or NI they’ll be regulated by the Fundraising Regulator, if their primary location is Scotland, they will be fall under Scotland’s regulatory system.

Edinburgh has a robust charity sector with over 2800 registered charities covering a wide variety of categories. All of these charities, no matter how small, will now fall under this new regulatory system. SCVO’s report highlights the role of local TSIs, like EVOC and our partners in Edinburgh,  to support charities and their trustees in this role, particularly small charities who haven’t previously had to adhere to fundraising standards.

At this stage, charities and trustees should ensure that they are familiar with the Fundraising Code of Practice, use this to review practices, and make sure they have a transparent and effective complaints system. Trustees should understand their roles and responsibilities in fundraising, which includes staying informed as the regulations develop as there is still a proposed Fundraising Preference Service not yet implemented and changes to the fundraising guidelines.

You can contact EVOC here if you have any questions about fundraising and your charity, or book onto our free trustee training here

*Source: Edinburgh Compact, Compact Voice 15/16

Further info:

  • EVOC Fundraising page
  • SCVO full report
  • OSCR

Tagged With: Fundraising regulations

Procurement thinkSpace 2016 – Maria Arnold

20 July 2016 By EVOC Communications Team Leave a Comment

On Tuesday 28 June, we held our second procurement thinkSpace in partnership with Edinburgh City Council. The main aim was to bring about meaningful change – not just a talking shop.

The way in which services are bought has huge implications for people’s lives. The language of procurement is dry and technical, and bound by the law. The language of outcomes for people is perhaps soft and mushy in comparison, but certainly no less important. It’s no wonder that these two worlds don’t easily unite, but to achieve the best for people, unite they must.

Procurement has become a central issue for EVOC and the third sector in general. We held a thinkSpace event ‘Tenderising Tendering’ last year, which started to explore these issues. A debate within the Finance and Resource Committee late last year demonstrated in practice what can be lost when simplistic procurement decisions are made.

The decision making process seems often to be dominated by minimising the risk of litigation from disgruntled providers, and disregarding risks to service users. ‘EU legislation’ is the ultimate end to the conversation, and you’d be forgiven for thinking that EU procurement rules were established to limit options rather than facilitate the best possible outcomes for people. However, Edinburgh City Council does recognise the need for change, and new government guidance  increases the options available.

It was interesting timing, being held in the European Room at City Chambers four days after Brexit was announced. Our speaker Robin Fallas from MacRoberts LLP was clear that there are no immediate changes on the horizon, not least because the EU legislation has been transposed into national law.

We had the benefit of expertise from a great range of speakers to describe the landscape – we’ll post a summary of this shortly. The workshop exercise allocated attendees different points of view – i.e. Council Chief Executive, Councillor, member of the public – and asked us to consider the range of procurement options and how each would impact on their interests. It provoked some interesting discussions, which could have benefitted from a whole day event. The conversations made clear that there is a complex set of considerations and risks to balance. What was particularly stark is that service users do not naturally find themselves at the centre of these decisions, and yet we all know that their interests should be.

Very few attendees were aware of the different options available, and this is probably why procurement decisions end up being so cut off from other parts of the process. Only procurement professionals know about procurement and naturally they are not experts in the subject of the service being procured. We need to work together to find ways to blur these divisions – we need clearer guidance on which options exist and what each entails in practice, and also to involve procurement officers earlier in the conversations about the broader services in question.

The most important message that came out of the day for me was that the new framework offers statutory bodies flexibility and discretion in procurement decisions. Procurement lawyer Robin Fallas echoed this message, telling the audience that procurement rules are rightly there to ensure an open, fair and transparent process, not to limit the positive outcomes of the procurement exercise. Competitive tender is not always the best way to evidence best value. When there are explicit reasons for doing things differently, in the specific interests of service users, this is certainly possible.

The other clear message was that the third sector needs to be involved in decision making rather than a passive recipient of a pre-determined process. People are tired of a positive service design process leading to a closed conversation with procurement officers where there is only one answer that can result – ‘it has to be competitive tender because of EU legislation’.

We want thoughtful decisions to be made, and conversations to be open and transparent. Hence the main action to come out of the event – the decision to use Annex 6 as a basis for designing a flow chart governing how these decisions should be informed in future – outlining who should be involved and which factors should be taken into account.

Where to now? We have agreement that things need to change and that we need to design the new system together. Helping to put together a flowchart isn’t everyone’s idea of success but we hope that in this instance it fits the bill.

While things look promising in the medium term we shouldn’t ignore the time it will take for positive change to kick in. There are plenty of procurement processes underway right now which are not showing signs of having learnt from any mistakes in the past, and so while feeding into changing the wider system in the medium term, we are also working to flag up current processes which need to benefit from these discussions here and now.

Tagged With: EU legislation, Procurement, tender, third sector services

Localities – A New Way of Working

9 May 2016 By EVOC Communications Team Leave a Comment

By Denise Horn, Senior Development Officer – Strategic Partnerships, EVOC   

During the last few weeks I have been out with colleagues discussing locality working in the four Edinburgh localities, trying to demystify the whole thing, making sure people are up to speed with developments, and gathering your opinions on this new model.

The events grew in intensity, with the last being a very lively discussion for the North East locality. There are still so many things to be fully decided and while that may leave some feeling frustrated, others see it as an opportunity to shape the way things are done. 

Feeding in to events like this is hard work, frustrating and time consuming but we hope that you also feel it’s worth it. Representing third sector interests at citywide meetings can be challenging. It would be so much easier for everyone if the third sector would become more organised and easy to deal with…but we just aren’t like that – thank goodness.  The myriad of charities and community groups has evolved over time and from communities’ needs. There is no overarching command and control: just discussion, common sense and, where possible, consensus of opinion with people serving the interests of those with whom they are working. 

Prevention is often talked about, and I do hope that this becomes an increased focus in localities. The outlook is promising and as ever the third sector is heralded as being expert in prevention, so hopefully this will be fully recognised as we go into locality working.  

As I said, it can be slow going to effect change when representing third sector interests, and we know that our sector colleagues can feel impatient with us reps when we don’t get the hoped for changes quick enough. As an old boss of mine used to say we are talking about turning round a tanker here…..it is neither nimble nor quick (unlike the qualities of our own sector).  However, being able to hear first-hand the opinions of those we represent makes a huge difference, so thanks to all who attended these events. We do emerge feeling stronger and with a greater voice.  We heard a lot that was familiar, and much we have already expressed quite forcefully at meetings. We know that our role is to represent the sector, we are listening to your views and try our best to act as a conduit expressing things that public sector bodies perhaps don’t like to hear, as well as what they are keen to embrace. 

Locality working: we are sceptical and optimistic in equal measure, but we are embracing it and hope that it works for the benefit of our sector and local communities.

Read the report from these Thinkspaces here Report from four Locality Think Space Events.

 

 

 

 

 

Tagged With: Locality working, public sector transformation, third sector

Looking for Befrienders? Making connections…

4 April 2016 By EVOC Comms Leave a Comment

In January, I joined EVOC as a Development Worker for a new Older People’s and Dementia Befriending Collaborative.  My job is to support existing befriending programmes to deliver their services as easily and effectively as possible and to make it easier for new programmes to set up shop and begin delivery. 

I’m new to Edinburgh, though not to the sector, so since coming into post I’ve been making the rounds and meeting the roughly twenty organisations that deliver befriending services to older people in the city.  It was important to me to find out what is going well, what can be improved, where EVOC can help and where befriending programmes can help each other.

What we have learned from befriending providers

Most older people’s befriending programmes are relatively small projects delivering a lot with very little.  They usually consist of one part-time co-ordinator managing a team of volunteers.  The co-ordinators are personally very dedicated and regularly work more than their hours, but the demands of the work mean they often spend almost all of their time on direct delivery –things such as training volunteers, assessing befriendees and arranging placements.  Those demands often leave them without the time, capacity or resource to devote to the bigger picture issues of running their service.  Time and again, co-ordinators told me they wanted to invest more in areas such as recruiting and retaining volunteers, raising awareness and securing long-term funding.

The other thing I learned is there is not nearly enough provision to meet demand.  One-fifth of the Edinburgh population is over 65, [i]  and 12% of these are socially isolated. [ii]  That’s about 8,500 people.  Yet Edinburgh only has about 450-500 older people’s befrienders available.  Yes, there are other ways of combatting social isolation, but it’s clear that, by a wide mile, there isn’t nearly enough supply to meet demand.  We need more befrienders.

How EVOC can help

EVOC wants to work with older people’s befriending services on these larger issues so that co-ordinators can continue to devote the bulk of their time to delivery.  Each organisation has its own identity, remit, community and networks, and each organisation delivers a slightly different service.  This is all important and good, and we want to preserve that individuality as it makes for more diverse services.  There are some areas, though, where it makes sense to work together.  We can do more things more efficiently if we do them as a group.

For instance, it takes a lot of time and effort for individual programmes to recruit and retain their volunteers.  A centralised resource can make this easier for them by supporting them with promotion, social media and recruitment events.  It can build links with colleges and universities (the fastest growing groups of volunteers) and with the NHS Lothian’s oversubscribed Volunteer Service.  And to retain and support volunteers, a central resource can help by hosting joint appreciation events such as Christmas parties and karaoke nights.  Doing these things together will take only a fraction of the time and resource of doing them individually.  We’re already working closely with our TSI partner to develop a package of support around these issues.

Similarly, we will be far more influential if we work together to engage with funders.  By pooling our collective knowledge and expertise, we can promote realistic expectations of what can be delivered for a given amount of money.  We can encourage more uniformity in reporting and measurement tools, and we can make the case for greater, long-term investment in older people’s befriending.  We can even apply for funding to create shared supporting infrastructure to improve efficiency and develop a common referral and service-matching function across Edinburgh.

This work is very timely from a funding perspective.  Funders are recognizing the importance of addressing dementia, supporting older people and combatting social isolation.  The Life Changes Trust and Big Lottery Scotland are both emphasising these areas now and investing in ways that promote effective delivery.  The need for this service is also being recognised more and more by the council and health and social care as they increasingly move towards a whole-person, preventive approach to care.  It is important that we capitalise on this momentum in order to grow befriending and reach out to Edinburgh’s loneliest older people.

How you can get involved

We are going to press ahead with this work here at EVOC, and if you are in older people’s befriending –or thinking about becoming so– we want you to be a part of this.  Please get in touch at [email protected], and let’s see how we can work together.

[i]Appendix – Population and Disease Projections

[ii] https://www.scie.org.uk/publications/ataglance/ataglance60.asp

Scottish Welfare Fund UPDATE

31 March 2016 By EVOC Communications Team 1 Comment

GUEST Blog by Gillian Ritchie, Welfare Reform Officer, City of Edinburgh Council

The successor arrangements to Crisis Loans for Living Expenses and Community Care Grants is a national scheme delivered through local authorities called the Scottish Welfare Fund (SWF).  The SWF has been in place since April 2013 and following the passing of the Welfare Funds (Scotland) Bill 3 March 2015 in the Scottish Parliament a statutory duty has now been placed on local authorities to provide welfare funds.  For more information on the SWF system, see the SWF Information leaflet – 2016.

The Scottish Welfare Fund has been operating in Edinburgh since April 2013.  A lot has changed since then with the majority of applications to the fund now being made by telephone or online.  

This year the total budget is £2,531,436 for both Crisis Grants and Community Care Grants. The total spend up to the end of February is £2,124,770 (84% of the budget for 2015/16).  The budget for Crisis Grants is £606,000 and the spend to date is £572,727 (94% of budget).  93% of applications for Crisis Grants are being considered within 2 days and approximately 89% of applications for Community Care Grants are being considered within the target of 15 days.

Both Crisis Grant and Community Care Grant applications have been considered for medium and high priority cases since January 2015 and this will continue for the immediate future in 2015/16.  However, pending pressures expected in 2016 from Welfare Reforms may lead to a return to High Priority only to ensure that the most vulnerable citizens can be protected.  The monthly spend levels for both grants continue to be monitored on a daily basis to allow appropriate adjustments to be made to the priority levels or budget allocation. 

The Furnishing Service provides furniture packages for Community Care Grant awards and has delivered approx 90% of ordered goods within agreed timescales. Positive feedback has been received from the SWF team and customers about the service they receive.

From April 2016, the review process for SWF decisions will change and second tier reviews will be carried out by the Scottish Public Services Ombudsman (SPSO).  Initial discussions and consultations have taken place, and the service continues to work with the Ombudsman to ensure a smooth transition to the new function.  The following leaflet gives more information on how to challenge SWF decisions – SWF – Challenging decisions – 2016.

The case studies below give a snapshot of the impact that the SWF system can have on individuals and their families.  People in need who are eligible to apply can make a claim by calling 0131 529 5299 or online by following the link here.

Case Study 1 – Community Care Grant

An online application was made to the SWF team by a couple with 6 children ages 18, 16, 14, 13, 4 and 3 years old.  The couple are in employment with zero hour contracts and in receipt of CTC and WTC but repaying back debts to HMRC as well as other outstanding debts.

The family needed some basic items such as carpet, beds and a cooker without the help from SWF there was an increased risk of the children being taken into care.  A number of other agencies are helping the family with issues around the condition of the tenancy, care of the family and debts.  The need for the requested goods has been supported by their family support worker.  The SWF team are working with the family support worker to see if further household items can be provided which could help the family unit remain together.

Case Study 2 – Crisis Grant

The SWF team received a telephone application from a woman in distress as she was fleeing domestic violence.  She was receiving support from Women’s Aid with safe and secure accommodation but she was unable to get it as she had had to leave her home with no money, clothing or personal belongings.  This situation was exacerbating her mental health issues.

The SWF team established that the applicant had previously suffered from domestic violence and her partner had been in prison.  They were able to assist the applicant as her health and wellbeing was at risk and provided her with help with travel costs, money for food and toiletries.

Things Wot I Learned in the Third Sector

31 March 2016 By EVOC Communications Team Leave a Comment

EVOC BLOG IMAGE 2

Alas, the rumours are true, & after an incredible couple of years working with EVOC I am now moving on to a new role. I am excited about taking on new challenges, and at the same time incredibly sad to be leaving such a fantastic team here at EVOC.

I thought therefore before leaving I would impart some wisdom gained in my time here. These are just my humble opinions; there are some fantastic resources in our Information section covering a wide range of issues in greater detail, which I thoroughly recommend checking out if you want to know more about the life and times of Edinburgh’s Third Sector.

1. Show your TSIs some TLC

When I first told people I was going to be working for a TSI, the general response was, ‘Fantastic! Brilliant! Amazing! What’s a TSI?’  Even on meeting people working in the wider Third Sector, there was only a general, vague, murmuring knowledge of TSIs and the work we do. 

So, in a nutshell:

  • TSI stands for Third Sector Interface
  • There are 32 of these across Scotland – one for every region (here’s a handy list to find the TSI closest to you)
  • The main remit of the Third Sector Interface is to build empowered, resilient communities & a thriving Third Sector.
  • They do the above by bringing together agents locally across different sectors and by serving as trusted leaders, effective strategic partners and models of good practice for the Sector.

In my time here, seeing the work, reach and social impact EVOC has has been completely awe inspiring (if you don’t believe me, check out our annual reports). We have provided advocacy for a huge number of charities, and a varied and in depth training programme for Edinburgh’s Third Sector (with funding available towards covering the cost, ’cause we’re quite nice like that). We have organised thinkSpaces covering the big issues such as Pensions Autoenrolment, Consultation on the Council Budget, and our upcoming Locality thinkSpaces (shameless plug, please come along!).

We have represented the Third Sector as part of the Integrated Joint Board for Health & Social Care and during the Edinburgh Budget consultations – directly contributing your feedback and concerns. Projects such as the Recovery Essentials Financial Inclusion project have provided financial advice and support for people in all stages of recovery; and the Edinburgh & Lothian Trust Fund has provided small grants for both organisations and individuals.

That’s just off the top of my head.

We cannot do this however, without the input from the wider Third Sector. So give us your views, come to our networks, our Neighbourhood Partnerships and our Voluntary Sector Forums; tell us the issues you are facing and share best practise. Talk to us.

2. Coproduction – Not just a Buzzword

On starting with EVOC, coproduction and partnership working felt a little like a gimmick, a ‘dazzle ’em with jargon’  kind of thing. That was until I saw it in practise. Smaller local groups with an in depth knowledge of their community, working together across sectors to provide truly person-centred, joined up services to address the issues local people were facing.

For me it was a bit of a lightbulb moment: it made sense. Admittedly, this is a rose coloured glasses kind of view. Of course there will be problems, of course there will be politics. The idea of coming together and working towards a common goal however should always overshadow this. Of course, it should also be common knowledge that coproduction in services should also perhaps, maybe, possibly include the people who will be using it. Engage in your community, ask for feedback, keep on improving your work. Talk to your service users.

3. Change & the way we deal with it

There is no denying the way in which the Third Sector operates has changed hugely in recent times. Funding pools have dried to puddles, as demand for services reaches an all time high.

It does lead the question, how can we do more with less?  Despite my rosy hued vision of a perfectly coproduced project in the paragraph above, it does get harder to share best practise with organisations that you may end up having to compete with for funding. 

With that in mind, it’s not all doom and gloom. The Third Sector has never been one to rest on its laurels, and in this time of turmoil I have seen organisations roll up their sleeves and deal with the issues at hand. On the positive side, this has led to some more joined up services across Edinburgh. On the more realistic side, organisations have had to make some very difficult decisions with regards to services and projects, and unfortunately this will probably continue as we work towards more sustainable development.  We could all become insular at this point very easily, but I would urge you to keep working together. Come to our networks, join us at our thinkSpaces, tell us the issues you are facing and work together towards solutions. Talk to each other.

 

Perhaps my views will change in the forthcoming years, and I will write a very different, more cynical blog. For the moment however I am very optimistic. There has never been a better time to be in the Third Sector. It’s been a real pleasure, EVOC.

 

 

  • « Previous Page
  • 1
  • …
  • 8
  • 9
  • 10
  • 11
  • 12
  • …
  • 22
  • Next Page »

View Notices by Category

About EVOC

  • EVOC Staff
  • Board & Trustees
  • Edinburgh’s TSI
  • Terms of use
  • Privacy Policy
  • Vacancies

Contact Us

EVOC, 61-63 London Road, Edinburgh, EH7 6AA

Get in touch

Facebook
X (Twitter)
LinkedIn
Eventbrite

Cyber Essentials Certified
Quality Scotland Logo
Living Wage Logo
OSRC Registered Charity - SC009944

Copyright © 2026 · EVOC is a company limited by guarantee No. SC173582 and is a registered Scottish charity No. SC009944.