Job title –Benefits, Budgeting and Debt Advisors
Hours – flexible
Location – Foodbanks across North West, Central and East Edinburgh
Salary – £21,506 pro rata
Reports to: Service Development Manager
Closing date: 6th of December 2019
Travel : Due to our multi-site operations a valid driver’s licence and own vehicle are essential with a mileage rate paid for travel expenses Website: https://edinburghnw.foodbank.org.uk/
Are you a qualified Money, Debt or Benefits Advisor looking to make a real difference in people’s lives? We are seeking two part time Advisors to join our team at the Edinburgh Food Project (EFP).
Edinburgh Food Project (EFP) is part of the Trussell Trust network of foodbanks. We were established in June 2012 to reduce the effects of food poverty in Edinburgh by providing emergency food parcels to people living in food poverty. We currently operate 7 foodbank centres across Edinburgh, which are open approximately 15 times per week and have 190 dedicated volunteers. The Centres are in Pilton, Craigmillar, Grassmarket, Tollcross, Broughton, Rannoch and South Queensferry.
We have recently been awarded funding from the Aspiring Communities Fund to partner with Community Money Advice (CMA) to provide advice on budgeting, benefits and debt across our network of 7 centres. We applied for this funding in response to our recent research on the needs of those attending out foodbanks. We are seeking to support people coming to our Centres to deal with debt, maximise their income and to prevent future crises.
These are temporary appointments in the first instance. We have funding until December 2020.
Role of the Debt Advisers
· Listening to clients and responding in an appropriate way
· Explaining the nature of the service and the steps the client will be expected to undertake.
· Obtaining from the client full details of their debts, income, expenditure, assets as well as personal information about the client and reasons why the client is in financial difficulties
· Enabling the clients to maximise their income by identifying any benefit entitlements and suggesting other income sources
· Explain the implications of non-payment of each of their debts and determine which are priority debts
· Helping choose a strategy to minimise the effects of their debts on their financial, social and physical well being
· Giving as much information as possible to enable the client to make sound decisions relating to their finances in the future
· Assisting implementation of whatever strategy has been agreed on.
· Referring any problems or concerns to the Service Development Manager from as soon as they arise.
· Qualifications and/or training and/or or experience as an advisor in a voluntary or paid capacity
· Knowledge of the benefits system and support agencies both voluntary and statutory
· Strong communication skills – both written and oral
· Good IT skills including regular use of Windows and Outlook
· Understanding of Data Protection and GDPR responsibilities
· Self-starting and able to work unsupervised
· Value all the people who come into contact with or work in Edinburgh Food Project
· Experience of developing people, including delivering induction and training on debt advice
· Experience of voluntary sector work
· Experience of partnership working
· Provide an upto date CV, no longer than double sided A4, and a covering letter to email@example.com
· Selected applicants will be invited to attend for interview
· Subject to satisfactory interview and references a selection and appointment will be made from suitable applicants
· Closing date for applications is: 6th of December 2019
· Interviews planned for: w/c 9th of December 2019
· Anticipated start date: w/c 13th of January 2020
Bethany Biggar, Director
Edinburgh Food Project, Unit 12 New Lairdship Yards, Edinburgh, EH11 3UY
0131 444 0030 | firstname.lastname@example.org